• Provide voice support to Hindi-speaking customers, addressing their inquiries and resolving issues.

• Communicate clearly and effectively in both Hindi and English to facilitate understanding and resolution of customer concerns.

• Maintain accurate records of customer interactions and follow up as necessary.

• Collaborate with team members and other departments to ensure prompt and effective solutions

• Adhere to company policies and procedures while handling customer interact

• Strong problem-solving abilities and a customer-oriented approach.

• Ability to work effectively in a team and adapt to a dynamic work environment.