Business Operations Associate

The Operations & Business Coordination Executive will be responsible for coordinating and managing day-to-day business operations involving clients, vendors, referral partners, and internal teams. The role requires strong organisational skills, systematic follow-up, and the ability to handle multiple stakeholders to ensure smooth execution of programs, services, and administrative processes.

Key Responsibilities

• Coordinate and organise awareness programs, workshops, and online meetings
• Manage client onboarding processes and maintain accurate records
• Act as a point of coordination between clients, vendors, and referral partners
• Track enquiries, referrals, conversions, and service requests
• Assist in client order placement and service coordination
• Maintain referral partner database and track referral payments
• Support basic social media management including post scheduling and lead forwarding
• Ensure office administration, documentation, and record maintenance
• Coordinate with vendors for operational and office-related requirements

Required Skills & Competencies

• Strong coordination, follow-up, and multitasking abilities
• Good verbal and written communication skills
• Basic proficiency in MS Excel / Google Sheets, Email, and WhatsApp
• Ability to work independently and manage timelines
• Attention to detail and process orientation

Qualification & Experience

• Graduate or equivalent qualification preferred
• 0–3 years of experience in operations, administration, or coordination roles

Fresh graduates with strong organisational skills may also apply