Chat Process Executive

Integrated Assessment Services Private Limited

Anna Nagar West, Chennai Region

₹13,000 - ₹15,000 monthly

Fixed

13000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Freshers only

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

52 applicants

Benefits include: PF

Job Description

⭐ Job Title: Customer Support Executive (Live Chat / Email / WhatsApp) – Freshers Welcome! ⭐

📌 Job Description


We are hiring enthusiastic Freshers for the role of Customer Support Executive!

If you’re someone who loves helping people, communicating clearly, and wants to start a stable career in support operations — this role is perfect for you.


✨ What You Will Do


Handle live chat support to assist customers in real time


Respond to customer queries via Email & WhatsApp


Coordinate with clients and understand their requirements


Collect and update all queries in the CRM system


Share enquiries with the concerned departments and follow up


Make and receive basic calls related to customer queries (Non-voice + Minimal voice)


Ensure smooth communication and a positive customer experience


🎓 Who Can Apply


Freshers are highly encouraged to apply


Good communication skills (English/Hindi)


Basic computer knowledge


Willingness to learn — complete training will be provided


💼 Job Type


Full-time


Non-voice process + Limited calling


Training provided


🌟 Why Join Us?


Friendly work environment


Learning-focused culture


Growth opportunities


Build your career in customer support

Job role

Work location

1495, 16th Main Road, Bharathi Colony, J Block, Ajanta Colony, Anna Nagar West Extension, Chennai, Tamil Nadu, India Anna Nagar West, Chennai Region

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Freshers only

Education

Graduate

Skills

Quick Learner, Blended process, Adaptability, Typing speed, Communication, Non-Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Integrated Assessment Services Private Limited

Address

1495, 16th Main Road, Bharathi Colony, J Block, Ajanta Colony, Anna Nagar West Extension, Chennai, Tamil Nadu, India Anna Nagar West, Chennai Region

Job posted by Integrated Assessment Services Private Limited

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