Customer Care Executive
Crystal Homes
Customer Care Executive
Crystal Homes
Thyagaraya Nagar, Chennai Region
₹20,000 - ₹25,000 monthly
Fixed
₹20000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 02 Jan 2026 - 16 Jan 2026 | Time: 11.30 am - 05.00 pm...See details
Urgently hiring
62 applicants
Job Description
Job Summary:
The After-Sales Executive is responsible for ensuring a smooth post-sale experience for customers by handling documentation, registration coordination, follow-ups, and customer support until final handover. The role focuses on customer satisfaction and long-term relationship building.
Key Responsibilities:
- Handle post-sales customer communication and support professionally
- Coordinate plot registration process with customers, legal team, and registration office
- Manage and explain documents such as Sale Deed, Patta, Chitta, EC, DTCP / RERA approvals
- Ensure timely document collection and handover to customers
- Maintain accurate customer records, payment status, and handover details in CRM/Excel
- Follow up on pending approvals, registrations, and site-related issues
- Resolve customer queries and complaints in a calm and effective manner
- Coordinate with internal teams (Sales, Legal, Site Engineers) for smooth execution
- Provide regular updates to customers on their post-sales progress
- Build strong customer relationships to encourage referrals and repeat business
Required Skills & Qualifications:
- Strong communication and customer-handling skills
- Basic knowledge of real estate documentation and registration process
- Good follow-up and coordination abilities
- Problem-solving mindset with attention to detail
- Proficiency in MS Excel / CRM software
- Ability to manage multiple customers and tasks efficiently
- Patience, empathy, and a customer-first attitude
- Basic legal awareness related to real estate plots
Eligibility Criteria:
- Female candidates only
- Married women preferred
- 1–3 years of experience in real estate after-sales or customer support (preferred)
- Freshers with good communication skills may also apply
Location:
No.2/87, Bazullah Rd, Rama Kamath Puram, T. Nagar, Chennai, Tamil Nadu 600017
Working Hours:
Monday to Saturday – Working
Sunday – Weekly Off
How to Apply:
Send your updated resume to: monisha@crystalhomescrop.com Or WhatsApp: 7358114937
Job role
Work location
2/87, Bazullah Rd, above Chennai Mobiles, opposite to Benz Park Hotel, Rama Kamath Puram, T. Nagar, Chennai, Tamil Nadu 600017, India Thyagaraya Nagar, Chennai Region
Department
Customer Support
Role / Category
Customer Support - Non Voice
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Good Communication Skills, Problem solving, Time management, Records management, Client coordination, Follow up, Post-sale relationship management, Documentation knowledge
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Tamil
Age limit
28 - 35 years
Gender
Female
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
02 Jan 2026 - 16 Jan 2026 | Note: No walk-in interviews will be conducted on Sunday
Time
11.30 am - 05.00 pm
Other instructions
Interested candidates can walk in directly to the office Please carry an updated resume Bring originals + photocopies of ID proof and experience certificates Candidates should be presentable and professionally dressed Prior experience in real estate / customer handling will be an added advantage
About company
Name
Crystal Homes
Address
2/87, Bazullah Rd, above Chennai Mobiles, opposite to Benz Park Hotel, Rama Kamath Puram, T. Nagar, Chennai, Tamil Nadu 600017, India Thyagaraya Nagar, Chennai Region
Job posted by Crystal Homes
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