Customer Support Executive

Role & responsibilities

• Handle inbound and outbound customer calls

• Follow up on sales leads and customer enquiries

• Support sales team with customer coordination and documentation

• Maintain customer data and update CRM records

• Resolve customer queries and ensure timely response

• Coordinate with internal teams for order processing and support

• Ensure customer satisfaction and repeat business

Preferred candidate profile

• Graduate / Undergraduate in any discipline
• Minimum 6 months experience in Sales / Customer Relationship role
• Basic computer knowledge (MS Excel, Email, CRM tools)
• Good communication and interpersonal skills

Language Requirements

• English - Good communication skills

• Hindi Preferred
• Tamil Preferred