Customer Support Executive
Smile Groups Private Limited
Customer Support Executive
Smile Groups Private Limited
Nungambakkam, Chennai Region
₹20,000 - ₹30,000 monthly
Fixed
₹20000 - ₹30000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
13 applicants
Benefits include: PF, ESI (ESIC), 5 working days
Job Description
🌎 International Calling Agent – US Process
📍 Chennai | 🗓️ 5 Days Working
📍 Work Location- 7, 5th Street, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034
📞 Contact for Immediate Joining - HR Gayathri– 7806817990💡
About the Role- We are seeking motivated and energetic International Calling Agents to join our US-based voice support team.
If you have excellent English communication skills and enjoy speaking with customers, this is the perfect role for you.
Both genders can apply
✨ Perks & Benefits
- 🗓️ 5 Days Working (Rotational Week Off)
- 📞 International Voice Process Exposure
- ⬆️ Career Growth Opportunities
- 🏢 Safe Work Environment
🔑 Key Responsibilities
- Make outbound/inbound calls to US customers
- Communicate information clearly and professionally
- Handle customer queries and provide appropriate solutions
- Maintain call logs and follow communication procedures
- Ensure high customer satisfaction during all interactions by providing timely and accurate responses
- Upselling
🎯 Required Skills
- Strong English communication skills (conversational and clarity is key)
- Experience in International Voice Process and Upselling.
IMMEDIATE JOINERS ARE GIVEN PRIORITY
Job role
Work location
7, 5th St, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034, India Nungambakkam, Chennai Region
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Skills
Good Communication Skills, bpo, Customer support, Upselling, Inbound calling, Blended process, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 40 years
Gender
Any gender
About company
Name
Smile Groups Private Limited
Address
7, 5th St, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034, India Nungambakkam, Chennai Region
Job posted by Smile Groups Private Limited
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