Customer Support Executive

Smile Groups Private Limited

Nungambakkam, Chennai Region

₹20,000 - ₹30,000 monthly

Fixed

20000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

13 applicants

Benefits include: PF, ESI (ESIC), 5 working days

Job Description

🌎 International Calling Agent – US Process


📍 Chennai | 🗓️ 5 Days Working

📍 Work Location- 7, 5th Street, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034

📞 Contact for Immediate Joining - HR Gayathri– 7806817990💡


About the Role- We are seeking motivated and energetic International Calling Agents to join our US-based voice support team.

If you have excellent English communication skills and enjoy speaking with customers, this is the perfect role for you.

Both genders can apply


✨ Perks & Benefits


  • 🗓️ 5 Days Working (Rotational Week Off)
  • 📞 International Voice Process Exposure
  • ⬆️ Career Growth Opportunities
  • 🏢 Safe Work Environment


🔑 Key Responsibilities

  • Make outbound/inbound calls to US customers
  • Communicate information clearly and professionally
  • Handle customer queries and provide appropriate solutions
  • Maintain call logs and follow communication procedures
  • Ensure high customer satisfaction during all interactions by providing timely and accurate responses
  • Upselling


🎯 Required Skills

  • Strong English communication skills (conversational and clarity is key)
  • Experience in International Voice Process and Upselling.


IMMEDIATE JOINERS ARE GIVEN PRIORITY

Job role

Work location

7, 5th St, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034, India Nungambakkam, Chennai Region

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Skills

Good Communication Skills, bpo, Customer support, Upselling, Inbound calling, Blended process, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 40 years

Gender

Any gender

About company

Name

Smile Groups Private Limited

Address

7, 5th St, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034, India Nungambakkam, Chennai Region

Job posted by Smile Groups Private Limited

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