DRA Senior Telecaller

Ams Comtel Bpms (P) Ltd.

Nungambakkam, Chennai Region

₹18,000 - ₹23,000 monthly*

Fixed

18000 - ₹21000

Average Incentives*

2,000

Earning Potential

23,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

10 applicants

Benefits include: Flexible Working Hours

Job Description

A bank collection job involves contacting customers with overdue accounts to secure payments, negotiate repayment plans, and minimize credit risk. Key duties include monitoring delinquent accounts, maintaining accurate records, and adhering to financial regulations, usually requiring strong communication, negotiation, and problem-solving skills.

Core Responsibilities

  • Customer Contact: Reach out to clients via phone, email, or mail to discuss outstanding debts.
  • Negotiation: Develop and negotiate payment plans or settlements, balancing company goals with client capabilities.
  • Debt Recovery: Collect payments and follow up on missed payments.
  • Record Keeping: Maintain detailed, accurate records of all collection efforts, calls, and customer interactions in the banking system.
  • Compliance: Ensure all activities strictly comply with state and federal debt collection laws (e.g., FDCPA).
  • Reporting: Regularly report on delinquent account status and recovery progress to management.

Job role

Work location

NRCS Towers 17/4 (7c), B Block 4th floor Dr. M.G.R. Salai, Nungambakkam chennai - 600034 Nungambakkam, Chennai Region

Department

Banking / Insurance / Financial Services

Role / Category

Debt Collections / Recovery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

MS Excel, Communication

English level

Basic English

Regional language

Fluent in speaking Kannada, Telugu, Tamil

Assets

DRA Certificate

Age limit

18 - 33 years

Gender

Any gender

About company

Name

Ams Comtel Bpms (P) Ltd.

Address

NRCS Towers 17/4 (7c), B Block 4th floor Dr. M.G.R. Salai, Nungambakkam chennai - 600034 Nungambakkam, Chennai Region

Job posted by Ams Comtel Bpms (P) Ltd.

FAQs about this job

Show all

Apply for job