Front Desk Receptionist

Greet and assist patients professionally

Schedule, reschedule, follow up and confirm appointments

Maintain patient records and therapy schedules

Guide new patients through registration process

Answer incoming calls and WhatsApp inquiries

Provide basic information about treatments

Convert inquiries into booked appointments

Follow up on missed appointments

Generate bills and receipts

Handle payments (cash / UPI / card)

Maintain daily billing reports

Coordinate with accounts department

Maintain daily therapy schedule

Remind patients about follow-up visits

Track ongoing treatment cases

Update patient database accurately

Maintain cleanliness and organization of reception area

Coordinate with doctors and nursing staff

Manage basic office inventory (files, forms, etc.