Sales Coordinator

Job Title:

Sales Coordinator (On-Site & Field Support)

Company Name: Yeon LED LLP

Location: Chennai

Salary: Best in Industry

Willingness to attend customer meetings and travel for field work if required

Qualification: Any Degree / Diploma

Experience: Freshers / Experienced candidates can apply

Job Description:

We are looking for a Sales Coordinator (On-Site & Field Support) to handle customer communication, sales coordination, office activities, after-sales support, inventory tracking, customer meetings, and on-site / field work as required. The candidate should be active, responsible, and capable of managing both office and client-related coordination efficiently.

Key Responsibilities:

1. Telecalling & Sales Support

Make outbound calls to potential and existing customers

Explain company products and services (LED screens, rentals, etc.)

Generate leads and follow up on customer inquiries

Coordinate with the sales team for order closures

Maintain daily call reports

2. Customer Relationship Management

Handle customer inquiries and provide accurate information

Maintain good relationships with clients

Follow up after sales for feedback and support

Handle customer complaints and coordinate with the service team

Ensure customer satisfaction

Attend and coordinate customer meetings when required

3. Sales Coordination & Administrative Work

Prepare quotations, invoices, and basic office documents

Maintain office records and customer database

Coordinate between departments (sales, service, accounts)

Schedule meetings, installations, and service visits

Support day-to-day Chennai office activities

4. On-Site, Customer Meet & Field Work Coordination

Visit customer locations / project sites when required

Meet customers directly for coordination, follow-up, and support

Coordinate with customers during on-site visits

Support installation and service coordination

Track service status and updates

Ensure timely issue resolution

Maintain service and site visit reports

5. Inventory Management Support

Maintain stock records (LED panels, spare parts, accessories)

Track inward and outward materials

Coordinate with warehouse/store team

Update inventory records in system or Excel

Required Skills:

Good communication skills

Basic computer knowledge (MS Word, Excel)

Strong follow-up and coordination skills

Customer handling ability

Problem-solving attitude

Ability to multitask

Language Preference:

Tamil 

English 

Telugu

malyanam

(Preferred, not mandatory)

Important Note:

This role includes office coordination, customer meetings, and on-site / field work based on requirement.

Interested candidates can contact:

HR Reshma

📞 7904664363