Sales & Marketing Executive

Key Responsibilities:

1. Lead Generation & Prospecting:

• Identify potential customers and generate leads through Direct Visits on Cold calls, Calling, emails, and other marketing methods.
• Research and gather relevant information about companies and decision-makers in the IT services market.

1. Sales Calls:

• Conduct cold calls on field and follow-up calls to potential clients to promote the company’s IT services / Products
• Present and explain IT services to prospects, highlighting benefits and features that address their business needs.
• Overcome objections and convince prospects of the value of the services.

1. Client Relationship Management:

• Maintain and update a database of prospects, tracking all calls, conversations, and sales activities.
• Build strong relationships with potential clients and work towards converting them into long-term customers.
• Keep in contact with existing clients to upsell additional services and ensure client satisfaction.

1. Sales Target Achievement:

• Achieve or exceed monthly and quarterly sales targets set by management.
• Provide accurate and timely reports on sales activities and performance.

1. Collaboration with Sales & Marketing Teams:

• Work closely with the sales team to pass qualified leads for further action.
• Provide feedback on market trends and customer needs to help refine service offerings.

1. Product Knowledge:

• Stay up-to-date with the company's IT services, features, and benefits to effectively communicate to potential clients.

1. Customer Service:

• Handle customer queries and provide accurate information regarding the company’s IT services.
• Address client concerns professionally and escalate complex issues to the relevant departments.