Technical Support Executive
Medplus
Technical Support Executive
Medplus
Porur, Chennai Region
₹18,000 - ₹24,000 monthly
Fixed
₹18000 - ₹24000
Earning Potential
₹24,000
Job Details
Interview Details
Job highlights
Urgently hiring
18 applicants
Benefits include: PF, Travel Allowance (TA), Petrol Allowance, Laptop, ESI (ESIC)
Job Description
- Core Responsibilities of IT Technical Support:Provide support to all departments in hardware, software, and network related issues.
- Configure, install, and maintain IT systems.
- Configure, install and maintain laptops and workstations.
- Ensure that there is data security enabled like two factor authentication systems.
- Keep a close watch on system performance to ensure there is optimisation of system speeds and costs.
- Collaborate with external vendors to resolve specialise IT issues.
- Ensure passwords are not breached.
- Ensure confidential information is not moved from one workstation to another.
- Report any anomalous behaviour like data theft, identity mismatch.
- Install ERP systems on the workstations.
- Suggest workflow improvements in IT processes.
- Seek approvals from all stakeholders in the IT improvements processes-examine the As-Is and implement the Should-Be.
- Develop tools for digital security policy of the organisation and ensure that all the employees are aware of the policy and the repercussions of not following the same.
Job role
Work location
Porur Toll Plaza, National Highway 32, Samayapuram Nagar, Porur, Chennai, Tamil Nadu, India Porur, Chennai Region
Department
IT & Information Security
Role / Category
IT Support
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
Software Installation, Technical support, Hardware troubleshooting, Software support tools, Software troubleshooting, Technical troubleshooting
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Male
About company
Name
Medplus
Address
Porur Toll Plaza, National Highway 32, Samayapuram Nagar, Porur, Chennai, Tamil Nadu, India Porur, Chennai Region
Job posted by Medplus
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