Technical Support Executive

Medplus

Porur, Chennai Region

₹18,000 - ₹24,000 monthly

Fixed

18000 - ₹24000

Earning Potential

24,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

18 applicants

Benefits include: PF, Travel Allowance (TA), Petrol Allowance, Laptop, ESI (ESIC)

Job Description

  • Core Responsibilities of IT Technical Support:Provide support to all departments in hardware, software, and network related issues.
  • Configure, install, and maintain IT systems.
  • Configure, install and maintain laptops and workstations.
  • Ensure that there is data security enabled like two factor authentication systems.
  • Keep a close watch on system performance to ensure there is optimisation of system speeds and costs.
  • Collaborate with external vendors to resolve specialise IT issues.
  • Ensure passwords are not breached.
  • Ensure confidential information is not moved from one workstation to another.
  • Report any anomalous behaviour like data theft, identity mismatch.
  • Install ERP systems on the workstations.
  • Suggest workflow improvements in IT processes.
  • Seek approvals from all stakeholders in the IT improvements processes-examine the As-Is and implement the Should-Be.
  • Develop tools for digital security policy of the organisation and ensure that all the employees are aware of the policy and the repercussions of not following the same.


Job role

Work location

Porur Toll Plaza, National Highway 32, Samayapuram Nagar, Porur, Chennai, Tamil Nadu, India Porur, Chennai Region

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Skills

Software Installation, Technical support, Hardware troubleshooting, Software support tools, Software troubleshooting, Technical troubleshooting

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Male

About company

Name

Medplus

Address

Porur Toll Plaza, National Highway 32, Samayapuram Nagar, Porur, Chennai, Tamil Nadu, India Porur, Chennai Region

Job posted by Medplus

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