Telecalling Executive

We are looking for result-oriented Collection Telecallers to handle overdue accounts for Banking and Telecom clients. The role involves contacting customers, reminding them about pending payments, negotiating repayment plans, and ensuring timely collections while maintaining professional conduct.

1. Make outbound calls to customers regarding overdue payments.
2. Explain outstanding dues, penalties, and payment deadlines clearly.
3. Follow up regularly with customers to ensure payment commitment.
4. Escalate critical cases to supervisors when required.
5. Achieve daily, weekly, and monthly collection targets.
6. Handle customer queries and disputes professionally.

Minimum: 12th pass / Any Graduate.

Experience: 0–2 years in collections / telecalling / customer service (Banking or Telecom preferred).

Good communication skills in regional language & basic English.

Basic computer knowledge.

Ability to handle pressure and meet targets.

Domestic call center (Banking & Telecom collections)

Day shift (as per project)

Fixed salary + Incentives based on performance