Visa Counsellor

Key Responsibilities:

• Provide detailed counselling to students regarding overseas education options based on their academic background, interests, and career goals.
• Assist students in shortlisting universities and programs as per their eligibility and preferences.
• Guide students through the entire admission process including application, documentation, SOP/LOR support, and follow-ups.
• Support students in preparing for visa interviews and submitting visa applications.
• Maintain up-to-date knowledge on international education trends, admission requirements, and visa regulations.
• Coordinate with university representatives and attend training/workshops.
• Ensure high conversion rates from enquiry to enrollment.
• Handle walk-ins, phone/email enquiries, and conduct follow-ups professionally.
• Mentor junior counsellors and provide guidance where required.

Requirements:

• Bachelor's or Master’s degree in any field.
• Minimum 3 to 5 years of relevant experience in overseas education counselling.
• Strong knowledge of student visa processes and university admission cycles.
• Excellent communication and interpersonal skills.
• Ability to manage multiple student profiles and timelines efficiently.
• Proficient in MS Office and CRM tools.