Worklist Manager

Job Title: Worklist Manager

Job Summary

The Worklist Manager will be responsible for overseeing, updating, and managing the daily worklist for a team of staff members. This role requires strong coordination, communication, and organizational skills to ensure timely task allocation, progress tracking, and completion. The candidate will work closely with the Managing Director (MD) and cross-functional teams to maintain accurate worklist status, resolve worklist-related issues, and support smooth operational workflow.

Key Responsibilities

• Manage and maintain the daily worklist for team members, ensuring tasks are assigned appropriately and updated regularly.
• Coordinate closely with the Managing Director (MD) to align worklist priorities with organizational goals.
• Communicate with team members to gather status updates, clarify task details, and monitor task progress.
• Track completion status of all worklist items and escalate delays or issues when necessary.
• Ensure accuracy and timeliness of worklist updates in relevant internal systems or tools.
• Prepare daily/weekly worklist reports for management review.
• Facilitate workflow improvements by identifying bottlenecks and recommending solutions.
• Serve as the central point of contact for all worklist-related queries and coordination.
• Support team members with task understanding, prioritization, and deadline management.
• Maintain confidentiality and professionalism in handling sensitive information.

Qualifications Requirements

• Bachelor’s degree in Business Administration, Operations, or a related field (preferred).
• Proven experience in workflow coordination, task management, or administrative operations.
• Strong organizational and time-management skills with the ability to handle multiple priorities.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and task/workflow management tools.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong attention to detail and problem-solving abilities.