Academic Counsellor

Location: Chennai, India

Company: PenCap Institute of Excellence

Job Description

Are you passionate about helping students achieve their educational and career goals? Do you have a knack for guiding students and families through academic programs and admissions processes? The PenCap Institute of Excellence is looking for a motivated Academic Counselor in Chennai to join our team. This role is ideal for candidates with excellent communication, interpersonal skills, and experience in EdTech sales or student counseling.

As an Academic Counselor, you will provide essential academic counseling and career guidance to prospective students, helping them navigate course offerings, admissions requirements, and career opportunities in the analytics industry. You will be a key part of our admissions team, working closely with students and their families to drive student enrollments and support student retention.

Key Responsibilities

Student Counseling: Provide personalized guidance to prospective students on PenCap academic programs, course offerings, fees, curriculum, and prerequisites.

Admissions Assistance: Guide students through the admission process, including application submissions, interviews, and document verification to ensure a seamless experience.

Lead Follow-Up and Conversion: Follow up with potential leads and inquiries, using lead conversion techniques to drive student enrollments.

Presentations & Online Counseling: Conduct engaging presentations, online counseling, and face-to-face meetings to explain the features, benefits, and career opportunities associated with PenCap's courses.

Record Maintenance: Maintain accurate records of student counseling sessions, follow-up actions, and feedback in alignment with data management best practices.

Career Counseling: Provide career advice on job opportunities, certifications, and upskilling relevant to the analytics industry to help students achieve their professional goals.

Collaboration: Work closely with the marketing and admissions teams to drive enrollments, meet student intake targets, and achieve organizational goals.

Industry Awareness: Stay updated on the latest trends in education and analytics to provide informed, insightful guidance.

Relationship Building: Build positive relationships with students, parents, and educational partners to foster student engagement and retention.

Preferred Candidate Profile

Experience: Minimum of 1 year in EdTech sales, academic counseling, or a related field.

Communication Skills: Excellent English communication and presentation skills, both verbal and written.

Interpersonal Skills: Strong customer-facing and interpersonal skills with a charismatic, competitive, and enthusiastic personality.

Negotiation Skills: Ability to engage prospective students and their families effectively, with strong negotiation skills to support lead conversion.

Technical Skills: Proficiency in Microsoft Office and familiarity with CRM tools or other record-keeping systems for effective data management.

Why Join Us?

At the PenCap Institute of Excellence, you’ll be part of a fastest growing education brand that’s shaping the future of education across the globe. You’ll have the chance to positively impact students' lives and guide them on their educational journey in the booming field of Cyber Security. Join us and be a part of a dynamic, supportive team that values growth, innovation, and student success.