Account Manager

Account Manager

Account Manager

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Key Expected Results :

• Manage accounts of all sizes by representing your team externally with clients and internally by working with various stakeholders 

• Develop a thorough understanding of the clients’ position in the market, their product/service, points of difference and competitive landscape 

• Capture, manage & answer customer request/claim  

• Establish and build strong working relationships with business leaders at all levels 

• Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects including business review 

• Prepare and present sales information and effective proposal for customer during renewal or new initiatives 

• As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities 

• Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis  

• Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments. 

Key Experiences in :

• Working with customers (Customer Service Relationship) 

• Project or account management (Account Management or project Management) 

• Building relationship (Networking) 

• Managing deliverables and deadlines (Opportunity Management) 

STANDARD DEVELOPMENT PLAN (SDP)

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Experience Level

Mid Level