Act as the key liaison between the company and its clients—building strong relationships, ensuring satisfaction, and driving revenue through upselling, retention, and new business development.

• 🎯 Key Responsibilities
• Serve as the primary point of contact for assigned client accounts
• Build, develop, and maintain long-term client relationships
• Understand client goals and craft account strategies to deliver value
• Coordinate with internal teams (sales, marketing, product, support) to deliver client solutions
• Identify opportunities for upselling/cross‑selling within existing
• Prepare and present regular account reports—status, performance metrics, forecasts skima.ai
• Negotiate renewals and contract extensions to maximize profitability
• Resolve client issues promptly, acting as their advocate internally
• Monitor market trends and competitor activities to inform clients and internal planning
• Occasionally travel to client sites, industry events, or branch offices

• 📌 Qualifications & Skills
• Bachelor’s degree in Business, Marketing, Sales, or a related field
• 2–5 years of experience in account management, client servicing, or sales roles
• Proven ability to manage client relationships and meet or exceed targets
• Strong verbal and written communication, negotiation, and interpersonal skills
• Excellent organizational, multitasking, and project-management capabilities
• Proficiency with CRM systems (e.g., Salesforce, Zoho, HubSpot) and MS Excel
• Analytical mindset—able to track metrics and derive actionable insights
• Solution‑oriented approach with strong problem-solving skills
• Flexibility for occasional client visits and extended hours as needed

• 🌟 Preferred / Additional Skills
• Experience in the industry relevant to your business (e.g., IT, manufacturing, FMCG)
• Advanced degree (MBA) or certifications in account/key account management
• Familiarity with strategic account planning or key account frameworks
• Emotional intelligence and experience managing high‑profile clients or C‑level stakeholders

Looking for a accountant / manager.