Investor Services Analyst

Analyst I - Investor Services

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

The Investor Services group is responsible for timely and accurate completion of reporting, remitting, and reconciling for assigned GSE and PLS investors. This includes activities relating to loan acquisitions, services releases, corporate and P&I Advance analysis.

Job Functions include performing:

• Root cause analysis of exception reports during the reporting cycle in order to make required data corrections
• Deep-dive analysis of cash outages, identify the accurate reason and collaborate with the appropriate stakeholder to clear the cash outage

For more information about the team and its functions visit:

https://connect.mrcooper.com/sites/investor-services/SitePage/32238/investor-services

Job competencies:

Communication:  Excellent verbal and written communication skills that are used to communicate with investors and other internal business teams

Planning and Organizing:   Gives suggestions on how to improve processes or create efficiencies; Conducts daily activities in a planned, organized fashion, and deals with change effectively and able to adapt rapidly

Experience and Skills required:

• Intermediate to Expert in Microsoft Excel
• Knowledge of LSAMS, SQL various Agency Applications is an added advantage

Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V

Job Requisition ID:

024518

Job Category:

Servicing

Primary Location City:

Chennai

Primary Location Region:

Tamil Nādu

Primary Location Postal Code:

600089

Primary Location Country:

India

Additional Posting Location(s):

NSM_Bangalore

Experience Level

Mid Level