Application Support Engineer

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Adobe Experience Manager (AEM) Sites
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and effectiveness of the business operations.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in continuous learning to stay updated with the latest technologies and best practices.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Adobe Experience Manager (AEM) Sites.
- Strong understanding of web content management systems and their functionalities.
- Experience with troubleshooting and resolving application issues in a timely manner.
- Familiarity with HTML, CSS, and JavaScript for effective content management.
- Ability to work collaboratively in a team-oriented environment.

Additional Information:
- The candidate should have minimum 3 years of experience in Adobe Experience Manager (AEM) Sites.
- This position is based at our Chennai office.
- A 15 years full time education is required.