Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM z/OS
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operations. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure effective communication within the team. - Implement best practices for application support. - Conduct regular performance evaluations for team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM z/OS. - Strong troubleshooting skills in IBM z/OS environment. - Experience in resolving critical issues in mainframe systems. - Knowledge of system monitoring and performance tuning in IBM z/OS. - Familiarity with JCL and SMP/E. - Good understanding of ITIL framework. Additional Information: - The candidate should have a minimum of 5 years of experience in IBM z/OS. - This position is based at our Chennai office. - A 15 years full time education is required.