Associate General Manager - Governance, Risk and Assurance

Associate General Manager-Governance, Risk & Assurance

Company Description

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.
The world is how we shape it.

Job Description

Lead, motivate, coach, and inspire the Risk Management team to exceed expectations.

1. Drive embedding and strengthening of the Risk Management Framework (RMF) and supporting policies.
2. Utilize industry and regulatory expertise to enhance risk frameworks and operational efficiency.
3. Maximize data insights (MI, analytics, benchmarks) to support decision-making and customer outcomes.
4. Oversee risk monitoring, reporting, and customer journey-focused RCSA processes.
5. Coordinate pilots, projects, and programs to manage change effectively.
6. Develop and implement Risk Management strategy, policies, and standards.
7. Own and manage account and risk governance framework within Chennai operations.
8. Build strong stakeholder relationships, becoming a trusted partner to clients and Sopra Steria.
9. Support control owners in RCSA execution and control testing, ensuring effective design and operation.
10. Provide consolidated RCSA reports with governance oversight and client validation.
11. Act as Quality Control Manager, governing QA framework across BPS operations.
12. Lead risk-based quality reviews, ensuring compliance with SLAs, policies, and regulations.
13. Drive continuous improvement, lean methodology adoption, and uplift in process performance.
14. Promote a customer-centric, high-performance culture ensuring fair outcomes and regulatory compliance.

 

Total Experience Expected: 14-20 years

Qualifications

The type of person we’re ideally looking for will have proven experience of leading a Risk Management team, ideally within the financial services domain.

What you will have is the knowledge, passion and desire to help our client achieve its ambitions to be the most trusted provider of savings in the UK.

Additional Information

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

Experience Level

Mid Level