Associate, Quality Services, Alexa AI, Alexa Tech Support

Description

Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.

Key job responsibilities
Execute test cases prepared for testing Software builds on the Kindle platform and Kindle software products.
• Perform test case execution and report bugs accurately
• Understand testing procedures and guidelines for new builds / releases.
• Perform regression and repetitive testing exercises to qualify builds without compromising on quality
• Use software tools for data capture on a daily basis
• Be comfortable with capturing results, communicating and escalating failures and providing individual status reports

A day in the life
Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.

About the team
Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.

Basic Qualifications

- Bachelor's degree

Preferred Qualifications

- Understanding about software testing · Ability to complete assigned tasks accurately and promptly
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.