Automotive Service Advisor

Saai Dk Motors

Okkiyampet, Chennai

₹20,000 - ₹35,000 monthly

Fixed

20000 - ₹35000

Earning Potential

35,000

Work from Office

Full Time

Min. 1 year

No English Required

Job Details

Interview Details

Job highlights

Urgently hiring

8 applicants

Job Description

About Saai DK Motors 


Saai DK Motors is the ultimate destination for multi-brand car servicing in Chennai. With our state-of-the-art infrastructure sprawling across a 50,000 sq. ft. property in Semmanjeri - OMR, an expert team of automobile enthusiasts, and decades of collective experience in the field of car servicing, we’re proud to offer a comprehensive service station for all your car maintenance and repair needs.


Website: https://saaidkmotors.com/


Role: Senior Service Advisor


KEY RESPONSIBILITIES:


* Serve as the key point of contact for customers and ensure an excellent customer experience. 

* Act as a trusted advisor by demonstrating mechanical know-how and knowledge of automobiles. 

* Understand the service requirements, vehicle complaints and recommend the right services.

* Conduct test drives and assess the requirements (with the help of a technician if necessary). 

* Create job cards, estimates, invoices, and ensure accurate and timely collection of payment. 

* Consult with a technician about necessary repairs and possible alternatives to repairs as

required by the customer.

* Provide customers with in-depth information about available aftermarket and OEM

(original equipment manufacturer) part options.

* Answer questions about service outcomes (after consulting with a technician if necessary) .

* Manage and oversee the service centre’s workflow and scheduling.

* Effectively manage customer expectations on service / delivery timelines and ensure timely delivery of vehicles with utmost customer satisfaction. 


CANDIDATE REQUIREMENTS:

* Educational Qualification: ITI or Diploma in Automobile Engineering/Mechanical

Engineering or a Bachelor of Engineering degree.

* Minimum of 5 years experience in the automobile field and at least 2 years experience as a Service Advisor

* Product knowledge

* Passion for automobiles.

* Good communication to interact with customers

* Basic Computer Operating Skills 


Job role

Work location

Jeppiaar School, Rajiv Gandhi Salai, Kamaraj Nagar, Semmancheri, Semmanjeri, Chennai, Tamil Nadu, India

Department

Maintenance Services

Role / Category

Service & Repair

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

English level

No English Required

Gender

Male

About company

Name

Saai Dk Motors

Address

Jeppiaar School, Rajiv Gandhi Salai, Kamaraj Nagar, Semmancheri, Semmanjeri, Chennai, Tamil Nadu, India

Job posted by Saai Dk Motors

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