Barista

Job Description

**Job Title:         Barista

**Department:   Food & Beverage / Café Operations

**Reporting To:  Café Manager / Store Supervisor

**Location: Chennai

Job Summary

The Barista is responsible for preparing and serving a variety of hot and cold beverages, such as coffee, tea, and specialty drinks. The role requires providing excellent customer service, maintaining cleanliness, and ensuring a welcoming café environment.

Key Responsibilities·        Greet customers warmly and take beverage/food orders accurately.

·        Prepare and serve coffee, espresso, and other specialty beverages according to recipes and standards.

·        Operate coffee machines, grinders, blenders, and POS systems efficiently.

·        Ensure consistency in taste, presentation, and quality of all drinks served.

·        Maintain cleanliness and hygiene in the café area, including tables, counters, and equipment.

·        Refill stock items such as milk, syrups, coffee beans, and packaging materials as needed.

·        Handle customer feedback or complaints professionally and escalate when necessary.

·        Follow safety, sanitation, and hygiene procedures as per company and FSSAI standards.

·        Support team members in daily opening and closing activities.

·        Promote menu items, special offers, and loyalty programs to increase sales.

Skills and Qualifications·        Proven experience as a Barista or in a customer-facing role (preferred).

·        Basic knowledge of coffee brewing techniques and café operations.

·        Strong communication and interpersonal skills.

·        Ability to multitask and work in a fast-paced environment.

·        Excellent attention to detail and hygiene.

·        Flexibility to work shifts, weekends, and holidays.

·        Educational Qualification: 10th/12th pass or Diploma/Degree in Hotel Management or F&B Service (preferred).

Key Attributes·        Passion for coffee and customer service.

·        Friendly and professional attitude.

·        Team-oriented with a positive mindset.

·        Punctual, reliable, and well-groomed.