Administration Manager

Core responsibilities

Manage daily operations: Ensure all activities run smoothly, from scheduling appointments to maintaining clean and ready treatment rooms.

Staff management: Recruit, hire, train, and supervise spa staff, create work schedules, and provide ongoing professional development opportunities.

Customer service: Maintain high standards of guest satisfaction by addressing feedback, resolving issues, and ensuring a serene environment.

Financial management: Oversee budgets, manage inventory, order supplies, and handle payroll to control costs and ensure profitability.

Marketing and sales: Develop and implement marketing strategies to attract new clients and drive business growth.

Compliance and maintenance: Ensure the facility complies with all health, safety, and other relevant regulations. Oversee facility cleanliness and maintenance.