Job Description

We are looking for Telecalling professionals tasked with Inbound outbound calls, resolving queries promoting brand.

Who are we?

Phifer Incorporated is a leader in the insect screen, solar control fabrics, drawn wire, engineered products and designed fabrics industries. One of the world’s largest producer of aluminum and fiberglass insect screening.

Job Title: Telecaller

Job Location: Anna Nagar West Chennai

Salary: 15K to 16K per month

Experience: 6 months - 3 years

Languages: English, Tamil and Hindi or 

English Tamil and Malayalam

Gender: Female candidates only

Roles and Responsibilities

• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.

Requirements

• Any degree.
• Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
• Professional certification sales and marketing will be an advantage.
• Great interpersonal skills.
• Exceptional oral and written communication skills.

Job Types: Full-time, Permanent

Benefits: Provident Fund, Yearly bonus.