Broadband Installation Engineer / Wireman

Roles & Responsibility :

Responsible for installation of Airtel Broadband connection at residential &commercial complex .

Responsible for installation, shifting, reactivation, speed / technology ,upgradation for airtel broadband / DTH & surveillance Customers in the defined area .

Ensure timely installation along with Quality workmanship .

Ensure full satisfaction of customers in terms of installation of Airtel Broadband Connection .

Adhere to Standard operating procedure (SOP) & Processes laid down by Airtel.

Respond immediately for Installation request generated by Sales team & ensure .

Ensure the productivity as per the defined criteria & ensure delivery of KPI as per defined targets .

Maintain desired /defined ettiquettes at the time of visit to customer premises .

Identify improvement areas & devises corrective measures .

Requirement :

Good Personality & amp; presentable

Good Communication & Presentation Skills

Excellent Command over the local language of the state

Well versed skill set for approaching & handling customer 

Prefer localites or from nearby cities

Self-motivated, sincere & committed to deliver the results

Smartphone is a must have

Personal Vehicle - Two Wheeler Mandatory

Contionously devise ways to

improve customer experience

Work closely with all

stakeholders to ensure smooth operations.