Business Analyst - Continuous Improvement

Business Analyst - Continuous Improvement

Purpose & Overall Relevance for the Organization: 

Global Business Services (GBS) has been created to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload. In adidas GBS we leverage state-of-the-art technology and cultivate a human-centric and innovative mindset to continually raise the bar of the user experience. 

 

Business analysts are independent contributors who are the drivers of the continuous improvement agenda. With their ability to hunt for process inefficiency and identifying root causes they improve the organisational efficiency and productivity. We’re currently searching for an experienced business analyst to help guide our organization to the future. From understanding business complexity and solution proposal to evaluating and realising the impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst. The person should be committed to the discovery and development of process solutions through standard approach. 

 

Key Responsibilities:  

 

• Support workstreams to identify and manage ESSA initiatives as per the priority 

• Facilitating Improvement Boards, establishing Performance Metrics, and conducting Maturity Assessments 

• Analyse performance metrics, KPIs, user data to find trends, root causes and efficiency 

• Map As-Is processes, identify waste, and recommend future-state workflows across workstreams 

• Maintain documentation to track and report-out assignments, ensuring transparency  

• Support workshops like Kaizen events and Value Stream Mapping where required 

• Identifying process efficiency initiatives and support in adoption of best practices 

• Facilitate continuous improvement training and support to build CI program  

• Leverage tools and platforms (like process mining) to identify suboptimal processes and propose alternatives to eliminate inefficiencies 

• Keep on top of the new technologies and art-of-the-possible 

 

Required skills and qualifications: 

• About 7+ years of overall experience, with 3+ in continuous improvement and/or automation 

• Excellent communication skills, with an ability to translate data into actionable insights 

• Strong understanding of BPMN (or equivalent) process mapping notations 

• Lean Six Sigma certifications advisable (green belt preferrable) 

• Proven analytical abilities including root-cause-analysis 

• Experience in VSM, Kaizen workshop, process mapping and documentation 

• Comprehensive understanding of E2E processes in Global Business Services 

 

Preferred skills and qualifications:  

• Bachelor’s degree (or equivalent) in information technology or computer science 

• Extensive experience with analytical abilities 

• Working knowledge of relevant Microsoft applications, including lean platforms 

• Familiar with the Lean, Six Sigma approach 

• Proven ability to manage cross-functional projects and delivery 

• Efficient in Problem-solving, attention to detail, and ability to work independently 

• Familiarity with conducting lean training and workshop 

Experience Level

Mid Level