Business Support Specialist
Fujitsu Consulting India Pvt Ltd
Apply on company website
Business Support Specialist
Fujitsu Consulting India Pvt Ltd
Chennai
Not disclosed
Job Details
Job Description
Business Support Specialist
- Perform software-related QA translations and technical translations from Japanese to English and vice versa.
- Handle customer communication in both Japanese and English, ensuring clear and effective communication of technical issues, solutions, and updates.
- Conduct Root Cause Analysis (RCA) on software defects and issues, providing detailed reports in both Japanese and English.
- Collaborate with the development and QA teams to understand product updates and changes, and translate technical specifications as needed.
- Assist in creating and maintaining bilingual documentation of software products, technical procedures, and QA processes.
- Provide language support to other team members as needed. -Business process and service improvement for service enhancement -Training and team development, Mentoring, coaching -Business Process and Service Improvement -S&R (Sense and Respond) Communication Cell
Job role
Work location
Chennai
Department
IT & Information Security
Role / Category
IT Support
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
About company
Name
Fujitsu Consulting India Pvt Ltd
Job posted by Fujitsu Consulting India Pvt Ltd
Apply on company website