Call Quality Analyst
iMarque Solutions Pvt. Ltd
Call Quality Analyst
iMarque Solutions Pvt. Ltd
Teynampet, Chennai
₹20,000 - ₹25,000 monthly
Fixed
₹20000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
Urgently hiring
78 applicants
Benefits include: Annual Bonus, PF, Flexible Working Hours, Health Insurance, ESI (ESIC), Food/Meals
Job Description
Interested candidate can share your updated CV to 8807755992 - Whatsapp Number .
Note : IT / Manufacturing Domain - please Dont apply.
Job Post - Call Centre - Call Audit / Call Quality.
Job description:
Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills.
Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency.
The Candidate will be responsible for delivering high quality voice and accent training to our employees.
Required Candidate profile:
Minimum 2 years of experience as a Trainer (Sales or Collection Process) in Call center.
Candidate must proficient in Telugu / Hindi / Malayalam (speak) and English language.
Soft skill training working experience.
Good interpersonal skill. Strong understanding of and experience in product training preferably in domestic BPO domain Good in PPT & Excel..
Job role
Work location
IMARQUE SOLUTIONS PRIVATE LIMITED, Scheme Road, Subbarayan Nagar, Teynampet, Chennai, Tamil Nadu, India
Department
Quality Assurance
Role / Category
Business Process Quality
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
iMarque Solutions Pvt. Ltd
Address
IMARQUE SOLUTIONS PRIVATE LIMITED, Scheme Road, Subbarayan Nagar, Teynampet, Chennai, Tamil Nadu, India
Job posted by iMarque Solutions Pvt. Ltd
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