Call Quality Analyst

iMarque Solutions Pvt. Ltd

Teynampet, Chennai

₹20,000 - ₹25,000 monthly

Fixed

20000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

78 applicants

Benefits include: Annual Bonus, PF, Flexible Working Hours, Health Insurance, ESI (ESIC), Food/Meals

Job Description

Interested candidate can share your updated CV to 8807755992 - Whatsapp Number .


Note : IT / Manufacturing Domain - please Dont apply.


Job Post - Call Centre - Call Audit / Call Quality.


Job description:

Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills.

Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency.

The Candidate will be responsible for delivering high quality voice and accent training to our employees.

Required Candidate profile:

Minimum 2 years of experience as a Trainer (Sales or Collection Process) in Call center.

Candidate must proficient in Telugu / Hindi / Malayalam (speak) and English language.

Soft skill training working experience.

Good interpersonal skill. Strong understanding of and experience in product training preferably in domestic BPO domain Good in PPT & Excel..

Job role

Work location

IMARQUE SOLUTIONS PRIVATE LIMITED, Scheme Road, Subbarayan Nagar, Teynampet, Chennai, Tamil Nadu, India

Department

Quality Assurance

Role / Category

Business Process Quality

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

iMarque Solutions Pvt. Ltd

Address

IMARQUE SOLUTIONS PRIVATE LIMITED, Scheme Road, Subbarayan Nagar, Teynampet, Chennai, Tamil Nadu, India

Job posted by iMarque Solutions Pvt. Ltd

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