Client Relations Manager

Roles and Responsibilities:- Manage every aspect related to Patients

right from the patients' entry into the clinic, to their

exit.Interact and Counsel with Patients.Handle Patients'

grievances/complaints/issues, and escalate it through the right

channel, whenever needed.Responsible for Patients conversations

and Targets Should support daily operations of the clinic

Attending to patients queries Should provide vital information

requested by patient from time to time Follow up for payments from

patients and act as one point of contact to the patients Should

coordinate with Doctors / Patients Create, maintain, & update

Patients database on a regular basis.Should also ensure that

complaints on services of the clinics and handled promptly and

appropriately.Efficient management of the Front Desk.Multitask

to ensure smooth clinic functioning.Maintain the desired hygiene

& cleanliness standards of the clinic, and ensure the overall

upkeep of the clinic Should work individually, prioritize the

urgency of multiple requests. Complete authority to control

indent requirement of the Department.Skills:Excellent Verbal

and written communication skills with patients and Staffs Maintaining

eye contact with patients Creative thinking and Problem Solving

actively Maintain Dress Etiquette and follow adherence (Boys: Tie

and neat black Shoes Proper In-shirt well groom – Girls : Red top

and blue pant Uniform )Handling Team with Flexibility Managing

a positive relationship with the team and motivate

accordingly.Should be able to execute excellent planning, time

management, and organizational skills Should be able to work and

remain calm even under stressful situations, and should be able to

resolve any relevant issues Should be able to collaborate and work

with a diverse range of people and communicate with them

efficiently.Should be confident, matured and competent.Job

Summary:-Being a floor manager is one of the busiest jobs that

require an individual to carry out theas signed floor activities

effectively they ensure the smooth and timely completion of the

floor duties. Floor manager responsibilities involve management of

floor tasks in such a way that itimproves the speed, quality as

well as the efficiency of the work that has been allocated..