Collection Executive / Officer
Bala'S Associate
Collection Executive / Officer
Bala'S Associate
Shenoy Nagar, Chennai
₹13,000 - ₹23,000 monthly*
Fixed
₹13000 - ₹18000
Average Incentives*
₹5,000
Earning Potential
₹23,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
21 applicants
Job Description
- Education-Minimum 10th - Graduation
- Key ResponsibilitiesMake outbound collection calls to customers with overdue payments.
- Remind customers of due dates and outstanding balances in a professional manner.
- Follow up on payment commitments and ensure timely collection of dues.
- Update customer interaction details and payment status in the system.
- Explain billing details, charges, and account information clearly to customers.
- Resolve customer queries related to payments, bills, or account discrepancies.
- Identify skip/defaulter cases and escalate them to the supervisor when required.
- Achieve daily, weekly, and monthly collection targets.
- Ensure compliance with company policies and regulatory guidelines during communication.
Job role
Work location
3rd West Cross Street, Bharathi Puram, Shenoy Nagar, Chennai, Tamil Nadu, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Convincing skills, Outbound calling, Blended process, Domestic BPO, Debt Recovery, Voice Process
English level
Basic English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Bala'S Associate
Address
3rd West Cross Street, Bharathi Puram, Shenoy Nagar, Chennai, Tamil Nadu, India
Job posted by Bala'S Associate
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