Collection Manager/ Senior Manager

Job Type: Full-time

Experience Required: Min. 10- 12 years especially in Business Loan Collections

Summary

We are seeking a dynamic and experienced Collection Manager to join our team.

The ideal candidate will have:

● A minimum of 10 years of experience in Business Loans Collections, with a focus on hard

collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due)

exceeding 180 days.

● The candidate must also be well-versed in managing ticket sizes of a minimum of 7-10 lakhs.

● Being a localite is a requirement for this position, as it involves extensive fieldwork.

Responsibilities:

● Conduct field visits to collect overdue payments for business loans, particularly focusing on

cases with DPD above 90 days.

● Manage a portfolio of accounts and develop strategies to recover outstanding amounts while

adhering to regulatory guidelines.

● Build and maintain positive relationships with borrowers to encourage timely payments and

resolve issues or disputes.

● Prepare and submit daily collection reports and update the system with accurate information

on each visit.

● Effectively communicate with the Collections Manager and provide regular updates on

collection activities.

● Ensure compliance with company policies and industry regulations during the collection

process.

● Use negotiation and persuasion skills to secure repayment commitments from delinquent

borrowers.

Requirements:

● A minimum of 10 years of experience in Business Loans Collections, with a focus on hard

collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due)

exceeding 90 days.

● Proven track record of managing ticket sizes of a minimum of 7-10 lakhs

● Must be localite

● Should be able to speak English/Hindi/Regional Language

● Excellent Communication and interpersonal skills

● Strong problem solving and negotiation skills

● Ability to work independently and meet collection targets

● Possess a valid driver’s licence and own transportation for field visits.