Custom Software Engineer - AWS Contact Center Solutions

Custom Software Engineer

Project Role : Custom Software Engineer
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Amazon Connect
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Custom Software Engineer, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring the successful implementation of applications that meet client needs. You will also engage in troubleshooting and optimizing existing systems, while providing guidance and support to team members, fostering a collaborative and productive work environment.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development of project documentation and user manuals.
- Mentor junior team members and provide guidance on best practices.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Amazon Connect.
- Experience with cloud-based solutions and services.
- Strong understanding of application design and development methodologies.
- Familiarity with integration techniques and APIs.
- Knowledge of troubleshooting and debugging techniques.

Additional Information:
- The candidate should have minimum 3 years of experience in Amazon Connect.
- This position is based at our Chennai office.
- A 15 years full time education is required.