Customer Care Executive

Customer Support Executive – Banking Process (Blended- Chat+Call)

Location: Chennai

Experience: 0 to 1 Year

Qualification: Any Graduate

Job Description:

We are looking for dynamic and enthusiastic candidates for a Banking Voice Process in Chennai

This is an excellent opportunity for freshers and candidates with up to 1 year of experience who are looking to build a career in the banking and customer service domain.

Key Responsibilities:

• Handle calls customer interactions related to banking services
• Resolve customer queries in a timely and professional manner
• Provide accurate information regarding banking products and services
• Maintain high standards of communication and customer satisfaction
• Ensure proper documentation of customer interactions

Eligibility Criteria:

• Graduate in any discipline (Mandatory)
• 0 to 1 year of experience (Freshers can apply)
• Candidates with banking background preferred
• Excellent communication skills in English and Hindi (North Indian Hindi preferred)
• Strong interpersonal and problem-solving skills

Key Skills:

Customer Service, Voice Process, Banking Process, Hindi Communication, English Communication, Freshers, BPO, Customer Handling

Additional Information:

Immediate joiners preferred

Comfortable working in rotational shifts and rotational week off