Customer Relationship Management Executive_Tamil

We Are #Hiring. Know anyone who might be interested

Interested Candidates Share your Resumes: jhansi.hr@ekalasaala.in

Job Title: Customer Relationship Management Executive

Job Location: T Nagar Chennai.

Fresher/Experience: 0-2yrs

Salary: Fresher- 2.4LPA + Incentives up to 3,000 -4,000

             Experience: 1+yr (3LPA + Incentives up to 3,000 -4,000)

Languages: Tamil Is Mandatory

NOTE: This is Not Related to any Sales Job. It’s a Government Scheme we are doing Promotional and Execution.

Company Description

Sri Gajanan E-slates PVT LTD is an eight-year-old company started by IIT alumni mainly focused on e-content making and software development. It’s our pleasure to introduce Sri Gajanan E-slates PVT LTD (e-Kalasaala) to provide our services to all the ITI, Diploma, Degree, and Engineering students studying in various government and private institutions. Our one-of-a-kind online portal, www.ekalasaala.in, provides the needy support for graduates to carve their careers in the best way possible.

EKALASAALA is a virtual learning platform built to overcome the barriers of career guidance for the engineering graduates of CSE, ECE, EEE, and the Mechanical and Civil streams. The e-Kalasaala portal aims to guide and equip graduates with learning aids starting from their first day of college, helping them build a strong foundation for their desired careers in the most constructive way.

DUTIES AND RESPONSIBILITIES

● This is a full-time, on-site Tele calling role located in Chennai.

● The Tele calling representative will be responsible for making Outbound and Inbound calls to potential students, providing information about our services, and guiding them through their career path options.

● Day-to-day tasks include answering queries, maintaining call logs, and following up with potential leads.

● The role involves working closely with the training and marketing teams to ensure effective communication.

EDUCATION & QUALIFICATIONS

             Intermediate/ ITI/Diploma/ Degree/ B-Tech

REQUIRED SKILLS

● Excellent Communication and Interpersonal Skills

● Ability to Explain Complex Information in a Clear and Concise Manner

● Experience in Customer Service or Call Centre Environments

● Strong Problem-Solving and Decision-Making Skills

● Basic Computer Skills

● Ability to Work Independently and as part of a Team

● Experience in the Education Sector is an Advantage

● Minimum Completion of Intermediate/12th Class is Mandatory