Customer Support Executive

Just Dial

Chennai

₹16,000 - ₹21,000 monthly

Fixed

16000 - ₹21000

Earning Potential

21,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

118 applicants

Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, Mobile Allowance, Internet Allowance, Flexible Working Hours, Health Insurance, ESI (ESIC)

Job Description

Dear Aspirants,



We have customer support openings for both Full timers and Part timers in Chennai ( For Part time openings, we welcome college degree studying students)



Male candidates are highly preferred


We are happy to have freshers for this job role.



Roles & Responsibilities:



Handling the Callers diligently and providing the required information promptly over the phone.

Listen to the callers concerns, Issues, and queries (if any) respond & direct them appropriately.

Refer escalations & questions to respective team, if required for prompt closure.

Maintain a positive attitude and calmly respond to the callers.

Understand the process, execute, and maintain SLA in Certain Metrics.


What we are looking for:-



Excellent Communication Skills in English and Tamil.

Pursuing degree, graduate or postgraduate

Personable, attentive, and active listener

Pleasant voice with pleasing telephonic etiquette's

Working knowledge of computers, coupled with the ability to comprehend and follow instructions.

Adept at typing with accuracy and speed.


Salary : 21,000 Fixed + 4,000 Incentives


Need more details? Connect with our HR team at +91 9054208462 (Sumeet K)

Job role

Work location

Chennai, Tamil Nadu, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Customer service, Good Communication Skills, Problem solving, Time management, Customer relationship management, Blended process, Domestic BPO, Active listening, Customer complaints handling, Multi-Tasking, Customer Query Resolution, Voice Process

English level

Basic English

Regional language

Fluent in speaking Tamil

Age limit

21 - 32 years

Gender

Any gender

About company

Name

Just Dial

Address

Chennai, Tamil Nadu, India

Job posted by Just Dial

FAQs about this job

Show all

Apply for job