Customer Support Executive
Just Dial
Customer Support Executive
Just Dial
Chennai
₹16,000 - ₹21,000 monthly
Fixed
₹16000 - ₹21000
Earning Potential
₹21,000
Job Details
Interview Details
Job highlights
118 applicants
Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, Mobile Allowance, Internet Allowance, Flexible Working Hours, Health Insurance, ESI (ESIC)
Job Description
Dear Aspirants,
We have customer support openings for both Full timers and Part timers in Chennai ( For Part time openings, we welcome college degree studying students)
Male candidates are highly preferred
We are happy to have freshers for this job role.
Roles & Responsibilities:
Handling the Callers diligently and providing the required information promptly over the phone.
Listen to the callers concerns, Issues, and queries (if any) respond & direct them appropriately.
Refer escalations & questions to respective team, if required for prompt closure.
Maintain a positive attitude and calmly respond to the callers.
Understand the process, execute, and maintain SLA in Certain Metrics.
What we are looking for:-
Excellent Communication Skills in English and Tamil.
Pursuing degree, graduate or postgraduate
Personable, attentive, and active listener
Pleasant voice with pleasing telephonic etiquette's
Working knowledge of computers, coupled with the ability to comprehend and follow instructions.
Adept at typing with accuracy and speed.
Salary : 21,000 Fixed + 4,000 Incentives
Need more details? Connect with our HR team at +91 9054208462 (Sumeet K)
Job role
Work location
Chennai, Tamil Nadu, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer service, Good Communication Skills, Problem solving, Time management, Customer relationship management, Blended process, Domestic BPO, Active listening, Customer complaints handling, Multi-Tasking, Customer Query Resolution, Voice Process
English level
Basic English
Regional language
Fluent in speaking Tamil
Age limit
21 - 32 years
Gender
Any gender
About company
Name
Just Dial
Address
Chennai, Tamil Nadu, India
Job posted by Just Dial
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