Desktop Support Engineer

CMS IT Services Pvt Ltd

Chennai

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Desktop Support Engineer


First Level support for all Desktop calls OS windows 7, Windows 10 installation and configuration Outlook configuration and PST backup Internet browser issue troubleshooting Installation of Antivirus, patches, Acrobat, WinRAR, License software etc. Printer installation, configuration, and troubleshooting Data back up and transfer in system. Hardware knowledge of laptop and desktop Digital signature configuration Basic troubleshooting of network connection.


Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA

Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication

Job role

Work location

Chennai

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

CMS IT Services Pvt Ltd

Job posted by CMS IT Services Pvt Ltd

Apply on company website