Desktop Support Engineer
CMS IT Services Pvt Ltd
Apply on company website
Desktop Support Engineer
CMS IT Services Pvt Ltd
Chennai
Not disclosed
Job Details
Job Description
Desktop Support Engineer
First Level support for all Desktop calls OS windows 7, Windows 10 installation and configuration Outlook configuration and PST backup Internet browser issue troubleshooting Installation of Antivirus, patches, Acrobat, WinRAR, License software etc. Printer installation, configuration, and troubleshooting Data back up and transfer in system. Hardware knowledge of laptop and desktop Digital signature configuration Basic troubleshooting of network connection.
Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA
Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication
Job role
Work location
Chennai
Department
IT & Information Security
Role / Category
IT Support
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
About company
Name
CMS IT Services Pvt Ltd
Job posted by CMS IT Services Pvt Ltd
Apply on company website