E-Commerce Analyst

An E-commerce Executive is responsible for managing a company’s online sales presence, optimizing the digital shopping experience, and driving revenue growth through strategic marketing and operational excellence. This role typically bridges the gap between marketing, technology, and logistics. 

Core Responsibilities

• Platform & Catalog Management: Manage product listings, including uploading images, writing keyword-rich descriptions, and ensuring accurate pricing across brand websites (Shopify, Magento) and marketplaces like Amazon or Flipkart.
• Digital Marketing & SEO: Execute campaigns across search (SEO/SEM), social media, and email marketing to drive traffic and improve search visibility.
• Data Analysis & Reporting: Monitor KPIs such as conversion rates, traffic, and customer acquisition costs. Prepare performance reports to inform inventory and sales strategies.
• Operations & Logistics: Coordinate with warehouse and delivery teams to ensure timely order fulfillment and manage customer inquiries or complaints.
• User Experience (UX) Optimization: Collaborate with design and IT teams to enhance website navigation, speed, and mobile responsiveness to reduce cart abandonment.