Email Support Executive
Teamspace Financial Services Private Limited
Email Support Executive
Teamspace Financial Services Private Limited
Ambattur Industrial Estate, Chennai
₹25,000 - ₹28,000 monthly
Fixed
₹25000 - ₹28000
Earning Potential
₹28,000
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
155 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Location - Ambattur
Designation - Support Executive
Roles & Responsibilites :
· Handling customer e-mails received (Level 1).
· Ensure service request, complaint and query are resolved to customer satisfaction.
· Co-ordinate with internal team to ensure the request, complaint and query are closed in a timely manner.
· Deliver best in class customer experience in the service interaction leading to improved VOC.
· Ensure SLA’s, TAT’s, Productivity and Quality metrics are met as per defined targets.
Ready to work in night shift & rotational shift.
Rotational - Week off
Max Gross Salary - 28k Gross (Depends on last drawn with proper documents)
Hiring Manager - Raghuram
Job role
Work location
Ambattur Industrial Estate, Chennai, Tamil Nadu, India
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Blended process, Domestic BPO, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Male
About company
Name
Teamspace Financial Services Private Limited
Address
Ambattur Industrial Estate, Chennai, Tamil Nadu, India
Job posted by Teamspace Financial Services Private Limited
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