Engineer 3 - Network Engineering

Responsible for network site planning, equipment deployment planning, deployment managing and basic design of network instances. Completes network deployment, manages contract teams in deployment, provisions and supports, wireless, Ethernet transport regional network serving residential and commercial customers. Responds to network incidents, determines resources needed for correction and corrects or leads team involved in resolving incident. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Core Responsibilities

Work with development & engineering teams to ensure that SRE standards and processes are implemented and contribute actively to their continuous improvement, including proactive solutions for system monitoring, process change, testing, and analysis.

• Provide input and operational guidance to help define Service Level Indicators and Service Level Objectives.

• Develop & maintain automation scripts & solutions to improve operational efficiency and scalability. Contribute to the implementation of Infrastructure as Code principles.

• Implement monitoring and alerting strategies for new and existing products. Support incident response efforts, collaborating with various teams including 3rd parties to minimise downtime. Participate in post-incident analysis to identify root causes.

• Deploy microservices and applications using cloud orchestration tools like Kubernetes, Docker, Terraform and pushing a code via CI/CD pipeline and GitHub etc.

• Assist in system configuration, maintenance, and troubleshooting. Contribute regularly to system updates and patch management.

• Collaborate with teams to identify and address performance bottlenecks. Assist in optimising code and configuration for improved efficiency.

• Document procedures, configurations, and best practices for knowledge sharing.

What you'll bring:

• Proven experience in troubleshooting and performing root cause analysis independently and collaboratively within a team.

• Experience with Cloud Platforms & their related offerings is a must. Google Cloud Platform (GCP) is preferred.

• Strong knowledge of technologies & tools such as Kubernetes, Docker, Terraform, Git, Grafana and Prometheus.

• Hand on experience on developing and executing Python, Unix and SQL scripts.

• Experience with CI/CD tools. Concourse CI is preferred.

•Understanding of Networking, Load balancers, and DNS.

Education and Experience

• B.A. or B.S. Degree in a technical field from an accredited college or university or equivalent experience.
• 7+ years of experience in network design, implementation, installation, maintenance and troubleshooting of complex networks.
• Equivalent combination of education and experience considered.
• CCNP, JNCIP, FNCSP(NSE4), CCVP, CCSP Certification or equivalent on-the-job experience considered
• Strong working knowledge of various Vendor routers, switches, firewalls, SDWAN appliances and wireless devices to include; Cisco, Meraki, Fortinet, Juniper, Aerohive, Mist and Cradlepoint
• Strong understanding of networking technologies to include :
• SDWAN technologies
• High Availability protocols such as; HSRP, VRRP, GLBP
• IP Routing protocols to include; RIPv1, RIPv2, OSPF, BGP, EIGRP, Policy Routing
• Tunneling protocols to include; GRE, IPSec, DMVPN, IWAN
• QOS, Traffic Policing and Shaping
• ACLs, AAA, TACACS+, RADIUS, SNMP, DHCP
• Switch VLANs, VTP, STP
• Wireless Networking​
• Understanding of VoIP, SIP and PRI voice technologies
• Understanding of various network tools to include WhatsUp Gold, SolarWinds Orion, Cisco CCE, Cisco Prime, FortiManager, FortiAnalyzer, Wireshark or Netscout
• Understanding of various compliance requirements, to include, but not limited to, PCI DSS, HIPAA, SOC a plus
• Organized individual with the ability to manage multiple projects or tasks, while in a leadership or team member role.
• Strong technical documentation skills, to include creating network diagrams, operations and maintenance procedures, and technical presentations.
• Strong verbal skills, to include technical presentations to all levels of technical expertise.