Engineer 3 - Systems Administration (NBCU-SAP-F058)

Responsible for all aspects of office automation and system administration support including hardware, systems software, system performance, security and system network integration. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Core Responsibilities

• Studies program operating instruction sheets to determine equipment setup and run operations.
• Reviews, controls and schedules input data. Performs computer support functions such as updating software with new releases, maintaining access security, running backups, maintaining operating logs and maintaining data processing supplies.
• Continuously observes the operation of the console panel, storage devices, printers and the action of the console printer to monitor the system and determine the point of equipment or program failure.
• Adjusts computer operations when units of the system malfunction.
• Maintains operating records such as machine performance and production reports.
• Sets standards and audits those standards.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Relevant Work Experience

5-7 Years