IT Support Executive

EXECUTIVE - IT SUPPORT & TECH SOLUTIONS

Production support Team

Works on LOS Production issues.

Raises with vendor and get it resolved from vendor.

Performs testing & certifies for Production movement .

• Need to work closely with branches and close tickets within the SLA.
• Need to work with multiple stakeholders and bring the issue for closure .
• Good to have both LOS & LMS functional knowledge .
• Good to have JIRA experience. 
• Good to have SQL skill.

Need to work on new enhancements testing and moving them into