Fashion Sales Executive - Female

Key Responsibilities:

In-Person Consultations: Greet and engage customers at our studio, demonstrate product features through sampling, and provide expert guidance to help them select the best hair care solutions.

Customer Service Excellence: Address customer inquiries with professionalism, resolve issues promptly, and ensure an exceptional shopping experience.Sales & Target Achievement: Actively promote our products to meet and exceed individual and team sales goals.

Product Expertise: Develop comprehensive knowledge of our product range to confidently answer customer questions and recommend suitable solutions.

Order Management: Process customer orders efficiently and coordinate with our fulfillment team to ensure timely delivery.

Follow-Up & Lead Nurturing: Build strong relationships with potential customers through proactive follow-ups, fostering loyalty and closing sales.

Team Collaboration: Work closely with colleagues and other departments to deliver a seamless customer experience and resolve escalations effectively.

Qualifications & Skills:

Minimum 2 years of experience in sales or customer service, preferably within retail.

Excellent communication and interpersonal skills with a knack for building rapport.

Proven track record of meeting or surpassing sales targets.

Strong organisational skills with the ability to multitask in a fast-paced environment.

Passionate about hair care products and eager to expand industry knowledge.

Willingness to work from 10 AM to 7 PM, Sunday to Saturday, with one weekly day off.

Must reside in Chennai and be comfortable working exclusively from our Adyar studio.