Field Collections Executive - South India

Field Collections - South India

Location: Chennai,Tamil Nadu,India

About Drip Capital

We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we’re redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease.

With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in emerging markets with seamless access to capital—eliminating red tape and outdated processes. By leveraging cutting-edge technology, we make trade finance fast, efficient, and hassle-free. Beyond financing, we simplify trade and sourcing, helping SMEs navigate global markets effortlessly.

Headquartered in Palo Alto, California, with offices in India, Drip Capital is strategically positioned to meet the evolving needs of SMEs in emerging markets.

Base Location : Chennai

Role Overview:
The Field Collections Executive will be responsible for managing on-ground collections for business loan customers within an assigned territory in South India. (Chennai/Hyderabad/Bengaluru)
The role involves regular field visits, customer engagement, recovery of overdue amounts, and coordination with internal teams in Mumbai to ensure portfolio quality.

Key Responsibilities

• Rigorous follow-up on assigned cases to ensure timely recovery and closure of outstanding amounts
• On-ground visits to customers for payment follow-ups and resolution discussions
• Coordination with exporters, buyers, and internal teams for effective collection
• Tracking and updating collection status in internal systems and trackers
• Identifying early signs of stress and escalating cases as required
• Supporting settlement and resolution discussions, as per approval
• Assisting in legal and recovery processes, including documentation support

 

Apply to this job

Experience Level

Entry Level