Field Installation Engineer

OBJECTIVE To hire Installation Engineers who are responsible for Installation of Airtel broadband at

residential &apartments; commercial places across designated area

LOCATION Chennai

# VACANCY 760

DESIGNATION Engineer HDO

WORK EXPERIENCE 0 - 4 Years of experience, Freshers are also welcome

QUALIFICATION Fresher, Experienced - Minimum education. Diploma and above.

REQUIREMENT

Age Group upto 35 Years (Male Candidate)

Good Personality ; presentable

Good Communication ; Presentation Skills

Excellent Command over the local language of the state

Well versed skill set for approaching ; handling customer 

Prefer localites or from nearby cities

Self-motivated, sincere & committed to deliver the results

Smartphone is a must have

Personal Vehicle - Two Wheeler Mandatory

JOB

DESCRIPTION

Responsible for installation of Airtel Broadband connection at residential & commercial complex

Responsible for installation, shifting, reactivation, speed / technology upgradation for airtel broadband /

DTH & surveillance customers in the defined area

Ensure timely installation along with Quality workmanship

Ensure full satisfaction of customers in terms of installation of Airtel Broadband Connection

Adhere to Standard operating procedure (SOP) & Processes laid down by Airtel

Respond immediately for Installation request generated by Sales team ; ensure

Ensure the productivity as per the defined criteria & ensure delivery of KPI as per defined targets

Maintain desired /defined etiquettes at the time of visit to customer premises

Identify improvement areas & devises corrective measures

Continuously devise ways to improve customer experience

 Work closely with all stakeholders to ensure smooth operations.

BEHAVIORAL

EXPECTATIONS

A polite and smart approach to customers

Standardized attire

Carry his ID card ; show the same when demanded