Field Network Engineer

Purpose of the Role: Responsible for 100% customer Service and maintenance of network element on field in the designated area Role Description: Key Responsibilities: 1. Assume overall responsibility for ensuring 99.99% Customer Uptime 2. Ensure that the switches in the network are maintained as per norms 3. Ensure support for timely connectivity for all the cross functional teams 4. Maintain the network database and submit the required report to the reporting manager on regular intervals 5. Attend customer complaints on field and give quality resolution within the TAT 6. Provide timely resolution of technical complaints through analysis/ trouble shooting 7. Monitor NMS through relevant application and take appropriate action based on the events 8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required 9. 100% compliance on safety and cardinal rules 10. Responsible for process adherence 11. Provide structured feedback to management to provide permanent solutions to improve service level Key Result Areas: This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and brining in areas of improvement for process betterment in the organization Recruitment Specifications: Education 1. Graduate/Diploma/ITI holder in any discipline 2. Hardware & Networking, MCSE and CCNA preferred Work Experience 1. 0 – 5 years of work experience 2. Hands on experience in Trouble shooting of Networking and Hardware In case of interest pls walkin directly to below mentioned venue between Monday to Saturday: Location : TVH Belicia Towers, 10th Floor, Tower 1, Block No.94, MRC Nagar, Chennai, Tamil Nadu 600028 Timings : 10am - 2pm Regards TA Team

More about this Field Network Engineer job

Atria Convergence Technologies is aggressively hiring for the job profile of Field Network Engineer at Chennai in Aalathur IE locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 38,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed 10th or Below 10th degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Thoda English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Male candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Chennai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 04-Dec-2023. For more details, download apna app and find Full Time jobs in Chennai. Through apna, you can find jobs in 74 cities across India. Join NOW!