Front Desk Receptionist

We are looking for a Front Desk Executive to manage client services, front office operations, and basic administrative work at our spa.

Responsibilities:

• Greet clients and handle walk-in & phone inquiries

• Schedule, confirm, and manage appointments

• Explain spa services, packages, and promotions

• Process payments (cash/card) and issue receipts

• Handle petty cash and daily reconciliation

• Manage staff attendance and basic records

• Support offline marketing activities (flyers, local promotions, referrals)

• Promote services, upsell packages, memberships & gift vouchers

• Coordinate with therapists and manage client flow

• Manage inventory of products and vouchers

• Maintain front desk organization, cleanliness, and client satisfaction