We are looking for a friendly, organised, and reliable Front Desk Receptionist to manage the front office of our Paying Guest/Hostel facility. You will be the first point of contact for residents, visitors, and inquiries, ensuring smooth day-to-day operations and a welcoming environment.

• Key Responsibilities:Greet and assist guests/residents and visitors courteously.
• Handle check-ins and check-outs efficiently.
• Maintain records of guest/resident information, room allocation, and payments.
• Respond to phone calls, emails, and walk-in inquiries.
• Collect rent and issue receipts; maintain accurate billing records.
• Coordinate with housekeeping and maintenance staff.
• Address and resolve complaints or escalate issues as needed.
• Enforce PG rules and maintain discipline among residents.
• Maintain visitor logs and ensure security protocols are followed.
• Monitor inventory of office and housekeeping supplies.

• Requirements:High school diploma or equivalent; a diploma in hospitality is a plus.
• Prior experience in front desk or receptionist roles preferred.
• Proficient in MS Office and basic record-keeping.
• Strong communication and interpersonal skills.
• Ability to handle stressful situations with calm and professionalism.
• Basic knowledge of local regulations and safety procedures.