Front Office Executive

Job Summary

The Front Office Executive is responsible for managing the front desk operations, greeting visitors, handling calls, and providing administrative support to ensure smooth day-to-day office functioning. This role represents the first point of contact for the organization.

Key Responsibilities

• Greet and welcome visitors in a courteous and professional manner
• Handle incoming and outgoing calls; redirect calls to relevant departments
• Manage front desk operations and maintain visitor logs
• Coordinate appointments, meetings, and conference room bookings
• Receive, sort, and distribute mails, couriers, and deliveries
• Maintain office records, files, and basic documentation
• Assist HR and Admin teams with onboarding formalities and office coordination
• Ensure cleanliness and proper organization of the reception area
• Handle basic inquiries and provide accurate information to clients and guests
• Support administrative tasks such as data entry, printing, and scanning

Required Skills & Qualifications

• Bachelor’s degree or equivalent (preferred)
• 1–3 years of experience in a front office or receptionist role
• Excellent verbal and written communication skills
• Pleasant personality with strong interpersonal skills
• Proficiency in MS Office (Word, Excel, Email)
• Ability to multitask and manage time efficiently
• Professional appearance and positive attitude

Preferred Skills

• Experience in handling office administration tasks
• Familiarity with office equipment (EPABX, printers, scanners)
• Basic knowledge of HR or admin processes